How Can We Help You?
How Can We Help Today?
Search for answers or explore topics below
Why can’t the CubePlus App be downloaded or installed from the Google Play Store?
Issue: Unable to download or install CubePlus from the Google Play Store
Reason: Slow internet
Solution: Please try connecting to an alternate internet network to ensure a stable and faster connection.
Reason: Issues with Play Store
Solution: If there are issues with the Play Store, kindly check for any updates or system notifications. Sometimes, temporary disruptions occur on the Play Store servers.
Reason: Issues with the handset
Solution: Reboot your handset and try installing CubePlus again. This often resolves minor glitches or conflicts that may hinder installation.
Reason: Error with data cache
Solution: Clear the Play Store data from your phone settings and then attempt to install CubePlus again.
To clear the Play Store data follow these steps in your mobile:
- Tap on Settings.
- Tap on Applications.
- Tap on Play Store.
- Tap on Storage & cache.
- Tap on Clear storage.
If the problem persists, please connect with our support team for further assistance by writing to us at help@tradejini.com
Still feeling stuck?
Try searching for an answer first. If you still need help, create a ticket, and we'll get back to you soon.