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Can we attach files while responding to a ticket?

Yes, any number of supporting documents can be attached while raising a query. Ensure that you are sending us an email from your registered email ID for a quicker and seamless resolution to your query. Additionally, while replying to any ticket already raised you can attach additional files as well. For a quicker resolution, it is advisable to reply to the same email to continue to the email thread and ensure your query is tracked appropriately. 

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