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Why is the withdrawable balance negative?
Funds may show a negative balance for two reasons:
Overutilization of Margin:
If you've exceeded your margin limit, it can lead to a negative balance. Make sure to monitor your margin usage and trade within your limits.
Unsettled Ledger Bills:
Negative balances may also occur if there are unsettled bills in your account. Reviewing your ledger statement from the back office can provide a detailed understanding of your transactions.
For a more comprehensive view, we recommend to view your ledger statement by visiting our back office.
You can visit to back office through USER ID > Account > Reports in your CubePlus app.
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