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Why is the money added through IMPS, NEFT or RTGS not reflected in the Tradejini account?
If the funds added through IMPS, NEFT, or RTGS are not reflecting in your Tradejini account, it might be due to a delay in processing. Here's what you can do:
- Check with Your Bank Ensure that the transaction was successful from your bank's end and you have the UTR reference number for the transaction. Sometimes, delays can occur in the banking system.
- Contact Your Bank and Us Despite the debit to your bank account If the funds have not been credited within the expected timeframe, reach out to Tradejini with the details of the transfer and mode Additionally check with your bank about the status of the transaction.
Timeframes for Different Methods:
- UPI Immediate
- IMPS (up to 5 lakhs)Immediate
- NEFT/RTGS Within 1 hour
Remember, delays can occasionally happen, but by following these steps, you can ensure a resolution. If you need further assistance, please connect with our support team by writing to us at help@tradejini.com.
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