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How do I set up Google Authenticator or other time-based OTP(TOTP) apps for CubePlus two factor authentication (2FA) using my phone?

Setting up a third party Authenticator:

Step 1: Download Google Authenticator from the App Store or Play Store.

Step 2: Log in to CubePlus App and tap on the "User ID" tab at the top left.

Step 3: Scroll down the page until you find the "TOTP QR Code" section.

Step 4:  An OTP will be sent to your registered E-mail ID. Input the OTP and verify.

Step 5: A QR Code will be generated or in case the QR is not generated or is not working, you can tap on "Copy the Secret Key."

Step 6:  Paste the code/Scan the QR code into the Google Authenticator app and your CubePlus Account is now registered.

Done! You'll now be able to use the Time-based One-Time Password (TOTP) code on your mobile phone.


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