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Why is the final application not getting E-signed?
E-sign functionality is dependent on Digilocker. We depend on digilocker to E-sign the final EKYC application. You may not be able to E-sign the final application because of one of the following reasons
- Internet issues at your end;
- Connectivity issues at the telecom providers end;
- Digilocker Services are down and
- There is temporary maintainence at the end of Digilocker;
What can be done in such a situation?
- You can wait for some time to retry the e-sign process;
- Try to switch off and switch on your internet connection; or
- Try and connect to a different ISP (Internet Service Provider);
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